Privacy policy
Your bathroom is your business. Your personal information is ours to look after.
At Aspire Bathrooms, we collect some personal information so we can process orders, answer questions, deliver products and make your online experience a little smoother.
We don't believe privacy policies need to sound like they were written by a robot, so here's what you need to know.
What information do we collect?
Depending on how you interact with us, we may collect:
- Your name
- Email address
- Phone number
- Billing and delivery address
- Order and purchase information
- Information you provide when contacting us
- Website browsing and interaction information
- Marketing preferences
Payment information is processed through our payment providers. We do not store your complete payment card details ourselves.
What do we use your information for?
We use your information to:
- Process and deliver your orders
- Communicate with you about your purchases
- Provide customer service
- Process returns, refunds and warranty claims
- Improve our website, products and services
- Send marketing communications where you've agreed to receive them
- Detect and prevent fraud or misuse
- Meet our legal and regulatory obligations
Who do we share it with?
We may share relevant information with trusted service providers who help us operate our business, such as payment providers, delivery and freight providers, website and technology providers, marketing platforms and customer service systems.
We only provide information reasonably necessary for those services.
Some of these providers may operate outside Australia. Where this happens, we take reasonable steps to ensure your information is handled appropriately.
Cookies and website analytics
Like most modern websites, we use cookies and similar technologies to understand how people use our website, remember preferences and improve your experience.
This may include analytics, advertising and marketing technologies provided by third parties.
You can manage cookies through your browser settings.
Marketing
If you've signed up to hear from us, we may send you emails about new products, offers, inspiration and other things we think you'll find useful.
You can unsubscribe at any time using the unsubscribe link in our emails.
No hard feelings. We promise.
Keeping your information secure
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.
No online system is completely immune from risk, but we take privacy seriously and continually review how we manage information.
Accessing or correcting your information
You can contact us if you'd like to access or correct personal information we hold about you.
Email hello@aspirebathrooms.com.au.
Our privacy practices are intended to comply with applicable Australian privacy law and the Australian Privacy Principles.